Whether you’re a board member, CEO or administrator, you’ve undoubtedly run into this bugbear: A critical decision has come due and you want to refer to past discussions on the topic. You vaguely recall it was a bit contentious but your memory is a bit hazy and you can’t speak with any confidence on what was previously said. Where is that information? Where do you even start looking? It could be in the minutes of any number of meetings, it could be sitting in a supplementary paper… In all honesty, you don’t know where to begin!
‘Lost’ discussions is a pain point we often hear about. Hours wasted manually searching for that elusive document: Dropbox, Google Drive, emails, paper copies you have had filed away… somewhere? It’s a painstaking process and often ends without joy, or if you do find the relevant minutes you’re lucky if there’s sufficient detail to know what really happened.
Sadly, it looks like you’re going to be relitigating the argument all over again… Or are you? Here’s three steps for banishing the pain of searching for historical information.